Work Orders
Work Order Team Works Procedure
New Employee Access
- Determined by Principal or Department Administrator
- (Limited to Principal, Assistant Principal, Secretary, Department Administrator)
- Contact Maintenance Department (Cynthia Sanchez – Data Management) at 956-698-0574 or 956-548-8081
- Will obtain access to assigned location in order to be able to enter and view status of work order request(s)
Submitting New Work Order Request(s)
- Open Internet Browser
- Go to BISD Website
- Click on QUICKLINKS tab on BISD Homepage
- Click on Maintenance Work Orders Link
- Enter Log-In (user name/password – same as your computer log-in)
- Click on Requests (located on left side of screen)
- Screen will show Remote Request User Dashboard
- Click on Add New Work Order Request
- Fill in all required fields on WO Request Form
- Click on Submit
- Finally Work Order # will be issued/created
How to Create a Work Order
Frequently Asked Questions
Do I always need to go thru BISD Website?
- Alternatively you can create a “shortcut” on your desktop
- Go to BISD Website
- Click on Directory
- Click on Department (Facilities/Maintenance)
- Click on Work Orders Link
- Access the BISD Maintenance Team Works site thru the QUICKLINKS tab on BISD Homepage
- Click on Maintenance Work Orders Link
How do I follow-up on status of a work order?
- Log in to Team Works
- Click on Work Order Search (on left side of screen)
- Click on Work Order Search box
- Enter Work Order # in Work Order ID box
- Click on Submit to search for work order and view Status and/or Resolution
How do I process an Emergency work order request(s)?
- Call Maintenance Department Dispatch (main #) 548-8081 with your work order # for immediate assistance
How are work order requests approved and by whom?
- Reviewed by Maintenance Department and assigned a priority/status according to urgency
- Assigned to Supervisor according to Trade
- Issued to Foreman according to Trade
- Assigned to Maintenance worker to address issue/request