Service Request for El Jardin Elementary

Teacher:

Room Number:

B.I.S.D. Tag Number:

Choose one of the following options for the CPU Problem:

-Select- Does not turn on/ no green light CD Drawer does not open Mouse does not move Keyboard does not type/ work No sound from headphones/ speakers Desktop does not appear CD does not work Cannot save work to Flashdrive Install Software No Internet No Accelerated Reader No Microsoft Word No Microsoft Excel Network login error message Cannot access a certain program

Choose one of the following options for the Monitor Problem:

-Select- Does not turn on/ no green light Black Screen Cannot see mouse pointer Cannot see the start button Color looks funny The picture is shifted to one side Cannot find an I-con A/V not working

Choose one of the following options for the Printer Problem:

-Select- Does not turn on/ no green light Blinking, alternating lights Paper Jam Send a print job no outcome Replace ink cartridges Install Printer An error message appears when you print Print cartridge needs alignment message No paper error message

Choose one of the following options for the Password Problem:

-Select- Active Directory E-Mail Bi-Tech CSCOPE ERO GradeSpeed Pearson StarChart SBEC

A brief description of Problem: